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Consumer protection and fraud

A total of 57 records were found for Consumer protection and fraud
Definition: Resources about legal topics relevant to consumers (people buying goods and services), including such topics as consumer rights and responsibilities, resolving disputes between buyers and sellers, insurance, advertising, and scams. Fraud is lying or deceiving to make a profit or gain an advantage, or to cause someone else a loss or disadvantage.

Alberta Resources

The Better Business Bureau (BBB) of Central and Northern Alberta was founded in 1957 and is a non-profit membership association of business and professional firms. They are a public service agency devoted to the vitality of the free enterprise system and the concerns of the consuming public. They are not a government agency.
Related keywords: Business, Consumer protection and fraud

An educated marketplace is a happy, well-functioning marketplace. With this in mind, the Better Business Bureau of Southern Alberta offers information and dispute resolution services to consumer and business alike. This bureau has information files on more than 15,000 companies. They are only an e-mail or phone call away.
Related keywords: Business, Consumer protection and fraud

The Time Share and Points-Based Contracts and Business Regulation under the Consumer Protection Act (CPA) sets out the rules for businesses selling time share.

Related keywords: Consumer protection and fraud, Contracts

This Alberta government department investigates consumer complaints, enforces consumer protection legislation, licenses and registers regulated businesses and charitable organizations and informs consumers and businesses of their rights and responsibilities.
Related keywords: Consumer protection and fraud

In Alberta, most companies that sell products door-to-door must be licensed under the Consumer Protection Act and the Direct Selling Business Licensing Regulation. Door-to-door sales people sell everything from encyclopedias and magazines to home improvements. If a contract is signed in person,negotiated or concluded away from the seller’s usual place of business, it is considered a direct sale. Note: Effective January 1, 2017, the Government of Alberta banned door-to-door sales of furnaces and related products and services including water heaters, air conditioners, windows, energy contracts and energy audits. See: https://www.servicealberta.ca/pdf/tipsheets/Door_to_Door_Energy_related_Sales.pdf for more information.

Related keywords: Consumer protection and fraud, Contracts

The Better Business Bureau of Central & Northern Alberta offers a dispute resolution service to consumers and businesses that has a two-fold goal: Helping the consumer with a marketplace problem. Helping legitimate businesses correct or remove by voluntary action the source and cause of the complaint.

Related keywords: Business, Consumer protection and fraud

Misunderstandings, miscommunications, and mistakes happen: your BBB’s Dispute Settlement Centre is available to help consumers and businesses resolve marketplace quarrels  when they arise. Your BBB assists companies to resolve disputes by providing mediation and arbitration services.  Unique to this BBB is our ability to provide both in-house resolution services to companies and outsource the management of dispute resolution programs for  a select group of clients, such as acting as the Arbitration Administrator for the Jurisdictional Assignment Plan of the Alberta Construction Industry.

Related keywords: Business, Consumer protection and fraud

The Consumer Investigations Unit (CIU) of Service Alberta is responsible for Alberta’s consumer protection and tenancy laws. This infosheet explains how to file a consumer complaint with Service Alberta and when an investigation maybe opened, as well as other options available to consumers.
Related keywords: Consumer protection and fraud, Contracts

Gift cards purchased in Alberta are not subject to expiry dates and fees that lower their value over time. This tipsheet provides information on the Alberta Gift Card Regulation, which is part of the Consumer Protection Act,. It also includes information on other rules that help to improve consumer protections, use of the cards and disclosure of terms and conditions.

Related keywords: Consumer protection and fraud

When someone uses personal information such as your name, Social Insurance number (SIN), credit card number or other identifying information without your knowledge or permission, it is identity theft and it is a crime. This tipsheet provides information on: how businesses and community groups can raise awarenes of identity theft, how to protect your identity when you are away from home, and how to report ID theft.

Related keywords: Consumer protection and fraud, Internet safety, Privacy

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